Frequently Asked Questions
Everything you need to know about your Flojos Sandals experience.
How do I determine the best size for my Flojos sandals?
Most of our sandals are available in whole sizes only. If you are a half size, we generally recommend sizing up to the next whole size for the most comfortable fit.
What is your return and exchange policy?
We offer a 30-day return policy for unworn items in their original packaging. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
Are Flojos sandals waterproof?
Many of our styles are water-friendly and perfect for the beach or pool. However, for styles featuring genuine leather or suede, we recommend avoiding water to preserve the material's integrity.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your sandals sooner.
Do your sandals offer arch support?
Yes, several of our signature styles are designed with built-in arch support and contoured footbeds to ensure all-day comfort and foot health.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital wallets like PayPal, Apple Pay, and Google Pay.