Returns & Exchanges
We want you to love your Flojos sandals, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Please ensure your footwear is in brand-new condition to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
Print Your Label
Select the items you wish to return and download your prepaid shipping label provided by our system.
Pack and Ship
Securely pack your unworn sandals in their original box and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing